The pareto principal is the cornerstone of most B2B businesses. Value your power users, show loyalty and do whatever you can to retain them. At least, do not insult them.
Richard Chen
Richard Chen2.8. klo 21.56
The top 737 users (top 0.2%) did half of @opensea's volume last month. The top 72 users (top 0.02%) did half of @Polymarket's volume last month! New essay on power users coming next week.
3,35K